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Problem Note 42629: Authentication error might appear when opening an information map in SAS® Enterprise Guide® or the SAS® Add-In for Microsoft Office

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Typically, a group login is used to make a shared external account available to all members of the group. In the most common scenario, a group login is used to provide access to a third-party database server. A group login contains a SAS copy of the user ID and password for a shared account.

Currently, you cannot use a group login to open an information map in SAS Enterprise Guide or the SAS Add-In for Microsoft Office. If you use a group login, you will see the following error:

[ com.sas.services.user.NonPersonAuthenticationException: Only a Person can be
used to authenticate a platform user. ]
ERROR: The connection to the SAS Metadata Repository failed.
ERROR: Error in the LIBNAME statement.

This error appears because both products use the SAS Information Maps LIBNAME engine in order to query information maps, and that engine does not support using group logins.

Note: Group logins are also not supported for use with PROC INFOMAPS or SAS® Web Report Studio.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemBase SASSolaris for x649.2 TS2M39.3 TS1M0
OpenVMS on HP Integrity9.2 TS2M39.3 TS1M0
Linux for x649.2 TS2M39.3 TS1M0
HP-UX IPF9.2 TS2M39.3 TS1M0
Linux9.2 TS2M39.3 TS1M0
64-bit Enabled Solaris9.2 TS2M39.3 TS1M0
64-bit Enabled HP-UX9.2 TS2M39.3 TS1M0
64-bit Enabled AIX9.2 TS2M39.3 TS1M0
Windows Vista9.2 TS2M39.3 TS1M0
Windows Vista for x649.2 TS2M39.3 TS1M0
Windows 7 Ultimate x649.2 TS2M39.3 TS1M0
Windows 7 Ultimate 32 bit9.2 TS2M39.3 TS1M0
Windows 7 Professional x649.2 TS2M39.3 TS1M0
Windows 7 Professional 32 bit9.2 TS2M39.3 TS1M0
Windows 7 Home Premium x649.2 TS2M39.3 TS1M0
Windows 7 Home Premium 32 bit9.2 TS2M39.3 TS1M0
Windows 7 Enterprise 32 bit9.2 TS2M39.3 TS1M0
Windows 7 Enterprise x649.2 TS2M39.3 TS1M0
Microsoft Windows XP Professional9.2 TS2M39.3 TS1M0
Microsoft Windows Server 2008 for x649.2 TS2M39.3 TS1M0
Microsoft Windows Server 20089.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 for x649.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Standard Edition9.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition9.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition9.2 TS2M39.3 TS1M0
Microsoft® Windows® for x649.2 TS2M39.3 TS1M0
Microsoft Windows XP 64-bit Edition9.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Enterprise 64-bit Edition9.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Datacenter 64-bit Edition9.2 TS2M39.3 TS1M0
Microsoft® Windows® for 64-Bit Itanium-based Systems9.2 TS2M39.3 TS1M0
z/OS9.2 TS2M39.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.